Orders are usually shipped the same day from our warehouse in Stockholm, Sweden. Shipping is approximately 1-4 working days with PostNord (Trackable Package). We do our best to deliver your package to you as quickly as possible!

Within Europe outside of Sweden, the delivery is approximately 4-10 working days with PostNord (Trackable Parcel)

As soon as your package has been dispatched from our warehouse, you will receive a delivery confirmation emailed to you. Please note that it may take some time for the tracking information to appear. Once you have received it please track your order on our tracking page.

With each order, an order confirmation is automatically sent to the e-mail entered. If you still can't find the email, we recommend that you double-check the spam folder.

Yes, we ship internationally, we ship to all countries in Europe. The shipping fee may vary depending on where you are, but in Sweden we offer completely free shipping.

A pre-order is an order you place for an item that has not been released or is not in stock. They are sent to the customer when they are available. Pre-orders allow you to order products before they are available. Whether the product is out of stock or soon to be launched, pre-orders act as a kind of reservation guaranteeing you access to it, at the earliest possible availability.

We have a 14-day right of return, which means that you have 14 days to request a return after you receive your item.

To be eligible for a return, your order must be in the same condition as you received it, unused, with tags and in the original packaging. You also need the receipt or proof of purchase.

To start a return, click here and log in with the email that the purchase was made with and follow the steps. If your return is accepted, we will provide you with information on how and where to deliver your package. Goods returned to us without first arranging a return cannot be accepted.

When a return is approved, the customer is responsible for the return shipping of the item to our office in Årsta, Sweden. We will carefully inspect the item on arrival and if it meets the requirements we will arrange a refund for the order.

You will be automatically refunded using your original payment method within 1-3 business days. Remember that it may take some time for your bank or credit card company to process and post the refund as well.

If more than 7 working days have passed since we approved your return, please contact us at our contact page.

Our partner Klarna is a trusted provider of payment services, offering consumers worldwide flexible shopping and purchasing experiences.

Rovior x Klarna consists of different payment methods available online, only for Rovior members. The options available to you are presented at checkout.

PAY LATER

With Pay Later, Rovior members have more time to pay. You can shop now, try on at home and only pay for the items you keep for up to 30 days later. No interest, No fees, No impact on your credit score.

As soon as your order has been sent, you will receive an e-mail from Klarna with information on how and where you pay.

We accept cards with American Express, MasterCard, Maestro and Visa.

We put your payment security first. This means that you may need to verify your card payment with 3D Secure before the purchase is completed. Your bank can tell you more about 3D Secure and how to verify yourself.

Encrypted transactions for your security

Rovior guarantees that your data is completely safe with us. All information is sent encrypted to ensure complete security of all sensitive information. Read more in our privacy policy.

If the card transaction is not approved, your order will be cancelled. Contact your bank or card issuer if you have any questions regarding this.

You can use your gift card and pay online in just a few steps:

1. Select "Add gift card" during payment at checkout.

2. Enter the gift card number and PIN in the pop-up window.

You can pay for your entire order with the gift card or combine it with another payment method.

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